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Steps To Troubleshoot Audio Codec Loading Errors


You may have encountered an error indicating errors are being displayed while loading an audio codec. Well, there are several ways to fix this problem, which we’ll talk about shortly.

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    • 4 minutes to read.

    This article provides a solution to a video playback issue when playing in Windows Player Media 11.

    Applies to: Windows Media 11
    Information about the original reader KB: 926373


    When you try to play a video file in Windows Media Player 11, the video cannot be explored. However, the sound will play.

    Additionally, if you try to play an audio document or video file associated with Windows Media Player 11, you may receive an error message similar to one of the following:

    Windows Media Player cannot play the file because the required video codec is not installed on your computer. Media

    Windows Player cannot play, record, extract or attach a filebecause the required audio track codec is not installed on all of your computers.

    A codec is required to activate this file. To see if this process codec is available for download from the Internet, click Online Help.

    Invalid file format.


    This problem occurs as if the codec required to read the document is not installed on the computer.


    To fix this configuration issue yourself, Windows Media Player automatically downloads the codecs. To create one, follow these guidelines in Windows Media Player 11:

    1. Select options in side dishes.
    2. Select the “Player” tab, make your decision in the “Automatically download codecs” box, find and click “OK”.
    3. Try to enjoy reading the file.

    When prompted to use the codec, select Install. If your company still can’t read the file correctly, try the steps in the advanced troubleshooting section.doc. If you are not satisfied with advanced troubleshooting, have someone else do or help you, contact Microsoft Support .

    Advanced Troubleshooting

    Obtain and install the codec by following these steps in Windows Media Player 11:

    1. Check if the codec is installed on the computer that you are likely to use to play the file. To do this, follow these steps:

      1. In this section. Now right click on the story you are trying to read and select Properties.
      2. Choose the File command, write down the codecs listed in the audio codec and their video codec ranges, then buy OK. If the following cases are true, go to step 2.
        • No audio codec specified.
        • The video codec is almost certainly not listed.
      3. Help me choose “About Windows Media Player” from the menu.
      4. Select the technical support hyperlink.
      5. If you are viewing an audio file, check to see if our audio codec you noticed in step 1b is listed in the General Audio Codecs section. If you tryplay the video archive, check if the video codec or audio codec described in step 1b is listed in the “Video codecs” section. If the codec is not listed, skip to concept 2.
      6. Try reinstalling the codec. If you are unable to reinstall the codec, go to step 2.
      7. Try to read the file without a doubt. If you can read any of our files, skip next step 2 3.
    2. Install the codec by following these steps:

      1. If you get an error while trying to read the test message log, select the web help. If you don’t get an error while reading the file, go to step 3.

      2. From the Microsoft website, select the link to our own Wmplugins website.

      3. Follow the instructions on your website to download the location and codec for manual recording. If the website cannot necessarily find the codec for the file and one of the following conditions is true, go to method 3:

        • You did not write the codec in step 1b.
        • Can’t find the codec of the person you wrote down in step 1b on the website.

      4. Try playing golf on the file. If you can run the file, skip step 3.

    3. error downloading codec audio

      Get this codec from a third party.

    Additional Information

    error downloading codec audio

    The information and solution selected in this excellent document represent the current view most commonly associated with Microsoft on these issues at the time of publication. This solution can be purchased from Microsoft or even a third party vendor. Microsoft should not specifically recommend a third-party vendor in addition to the third-party solutions described in this article. There may also be third party vendors or similar third party solutions as they are not covered in this article. Because Microsoft must respond to market-changing words, this information should not be construed as a commitment by Microsoft. Microsoft cannot guarantee or endorse details of any or all of the solutions provided by Microsoft or simply any named third party.

    Microsoft makes no warranties and disclaims all representations, warranties, orand conditions, explicit, game or stated. These include, but are usually limited to, statements or warranties, ownership, no infringement, satisfactory condition, commercial value, and even fitness for a particular function in relation to services, add-ons, products or other materials and even information. Microsoft is not responsible for any third party plans mentioned in this article.

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  • If you are confident that you are using Windows Media Player in a good environment managed by this network administrator, you can contact your network administrator for the best free download and install of the codec.



    Enjoy a faster

    How do I fix error codec?

    Regardless, check if the media player is turned on. Open Control Panel> select View with Large Icons…Enable Efficient Codec Loading. In the tool paste, select> Options.Install the K-Lite Codec Pack.Try professional multimedia software.

    How do I fix an unsupported audio codec?

    Audio-video codec is not supported.Video converter.Option to convert and save to VLC.Conversion process via VLC.Android profile in VLC software.VLC conversion progress bar.

    Why does it say audio codec not supported?

    The most likely reason for the “Unable to open file”, “Unsupported music codec” or “Unsupported video format” error message is because the current Resource Player does not support your video file’s codec. Another possible reason is that the audio codec is still not supported.




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